Boo! Buying furniture isn’t scary.

Online vs. In-Store Furniture Shopping

We’re constantly looking for ways to make both in-store and online furniture buying seamless, comfortable, and less scary! We know it’s important to weigh the pros and cons of online and in-store furniture purchases, especially for larger items. Sometimes you need to try before you buy, and other times you want the ease and convenience of clicking a button.

Which type of buyer are you?

The Try-before-you-buy Shopper

Some of us are tactile shoppers.

Take a sofa or a sectional. Not only is this piece a significant investment, but also it needs to please multiple members of your family. Are the cushions too stiff? Is the back too high for your taste, or too low? Words and inches on a screen can’t always make that decision for you.

Camby sofa

Tactile shoppers prefer to test out large furniture pieces like a sofa, experiencing in-person its comfort, texture and true color. Pictured: Camby sofa.

Or what if that sectional is blissfully sink-in-able (we made that word up), a feeling you were only able to experience by sitting down and trying it out right in the showroom? Plus, if you’ve got your little ones in tow, you can get their opinion right on the spot!

The Quizzical Shopper

The number one piece of feedback we get here at Boston Interiors is our customers’ appreciation for our knowledgeable design team. A lot of furniture shoppers don’t know where to begin and need design assistance. One-on-one interaction can be an irreplaceable method to determine what style is best for you, which colors or fabrics will most fit your needs, and so on. We all probably watch design shows, but it’s nice to know someone is there to help.

I worked with Karli and Dee at the Mashpee store and they made furniture buying stress-free. We were moving into a small condo and needed to furnish the entire place, and they helped me find perfect pieces for each room. Delivery was really quick and the delivery guys were so patient trying to figure out how to get these huge pieces up a tiny stairwell!! Karli made the entire process so easy and she was so kind as we kept changing our minds. The quality of the furniture for the price point in excellent. This will be my first stop for any shopping needs.”

– Facebook review

The Hybrid Shopper

Maybe you’re a little bit of both: you like to try, sit, sink, sit again…and then go home and sleep on the decision. Then, instead of heading back to the store, you cruise to the website and order online.

If you buy furniture online from us, for instance, you have the security of quality furniture—plus an easy-to-navigate and hyper-secure website protecting your purchases! Create an account to track your orders and purchase history, as well as keep a wish list for future inspiration.

We also offer the option of white glove delivery everywhere, locally, ensuring that you won’t have to suffer through someone dropping a box on your doorstep, leaving you the tedious furniture assembly. White glove delivery also includes a thorough inspection of your furniture before the piece even leaves our warehouse. If it isn’t perfect, we won’t send it to your home.

The last thing you want to do is order a piece from a questionably reputable online retailer, and it comes to your home in a beat-up box, damaged, only to spend hours on the phone with customer service.

The Immediate Satisfaction Shopper

Accessories and home decor

Take home last minute gifts and accents from the store, or take advantage of online discounts in our gifts section. Clockwise from left: Cheers wall decor, Botanica 1097, Whalecome mat, candle bag, Nugget lamp, Gilded canister.

Another plus for shopping in-store versus online is that for smaller items, you can take it home that day. You don’t have to wait for delivery. This is great for last minute gifts or small accents, especially if you’ve browsed online already and know precisely what you want. Check out our brand new gift section for ideas.

The Always-be-on-the-lookout Shopper

Whether you buy in-store or online—no matter if you’re a tactile, hybrid, or sit-on-the-couch-with-your-coffee shopper—be sure to sign up for our VIP emails to get all the latest deals, event info, and promotions. Hope to see you soon!

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